Frequently Asked Questions

Everything about how the studio works: quarterly enrollment, scheduling, recitals, and what to expect from the trial lesson.

How the Studio Works

What's Included in Tuition

Scheduling, Cancellations, and Makeups

Payment and Refunds

Masterclass Library

Recitals and Performance

The Trial Lesson

Lessons Themselves

Equipment

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Frequently Asked Questions

How the Studio Works

How long is a quarter?

How does the credit system work?

Why a buffer month?

When do quarters start?

How are lessons delivered?

Do you teach beginners?

What ages do you teach?

What's Included in Tuition

What does my quarterly tuition cover?

What does it not cover?

Scheduling, Cancellations, and Makeups

What if I need to miss a lesson?

What if I run out of time and don't use all my credits?

Can I save credits for later?

What if you have to cancel a lesson?

Payment and Refunds

When do I pay?

What's your refund policy?

Can I take a quarter off?

Masterclass Library

What is the masterclass library?

How long do I keep access?

Can I download lessons to keep?

Recitals and Performance

What are the online recitals?

Who's eligible to participate?

Is participation required?

What about in-person performance?

The Trial Lesson

What happens in the free 15-minute trial?

Is there a fee for the trial?

What if I'm not ready to enroll after the trial?

Lessons Themselves

Can I bring my own repertoire?

How do I get my lesson recordings?

Do you give homework?

How much should I be practicing?

Equipment

What kind of piano do I need?

What about my Zoom setup?

Still have questions?